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The Resolution Funnel: How to Effectively Guide Consumers Through the...
At TrueAccord, our goal is to meet customers where they are to personalize a strategy for each individual customer. We do this by sending them a communication via the right channel, using messaging...
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Welcome to the Debt Resolution Funnel: Insights from 20MM Consumers
When it comes to financial and lending services, the customer journey doesn’t drop off once a consumer enters delinquency—in fact, quite the opposite. In the world of debt collection, understanding...
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